Welcome to my policy page. Everything in my shop is made by me, Gary "Wiz" Burns. I love what I do and hope it shows in my carvings. I am always evolving myself and my work. I have carved as a profession since 1978 after it being a hobby for 7 years. If you would like to make a purchase, I will do everything in my power to make it a fun process for both of us.
E-mail me at email@example.com or call me at 541 761 1997 for any questions.
You can also check my Carving Facebook page at:
and my personal Facebook page at:
and blog at:
You can pay using any of the methods available to you through Etsy. If you would like to do a lay-a-way, contact me and I will let you know what we could do. You can e-mail me at firstname.lastname@example.org or phone me at 541 761 1997.
If I do not receive payment or communication about the payment within 2 days of my receiving the order I will cancel the order and re-list the piece.
Whatever is going on, please communicate. I am very flexible.
I include the cost of packing and shipping in all of my prices. I have not included shipping for out of the US. I just need your EXACT SHIPPING ADDRESS, YOUR FULL NAME and a link to the item you are interested in. I will get back to you with an exact quote on outside of the US purchases. I ship asap. Sometimes it is shipped the day the order is received but almost always by the next day. Just as soon as I get your order, I'll contact you.I email you the tracking info and I email you that it is on it's way. I send PRIORITY USPS unless it is too big and then it will go UPS. Priority USPS usually takes 2-3 days.
When shipping out of the United States, I declare the piece as "Merchandise" on the customs form and declare the price that you paid for the item less shipping.
I use mostly recycled packing. My carvings are all such different sizes that it makes it hard to purchase custom boxes and very expensive as well. It's as eco friendly as I can make it and keeps my prices as low as they can be.
I want you the buyer to be so happy with your purchase that you want to rave about how wonderful it all went on your feedback. If for any reason you are dissatisfied, let me know and we will work it out. If you're not happy, I'm not happy. E-mail me or call me at 541 761 1997 if there is any way I can help.
I've carved more than 13,000 carvings since 1971 when I started and have sold all of those pieces all over the world. Making people happy with my work is my soul purpose. With Love and Gratitude! <(B^)
All of my carvings have a lacquer finish. Dusting with a feather duster or blowing off with a compressor is all that is necessary on the carved trees, fish and carved faces. I use Orange oil on the smooth surfaces. This will perk them up. I would do it as often as you polish your furniture. Once a month would keep them looking great but is not necessary.
I will contact you as soon as I get your order. I will package it that day or the next. I take it to the Post Office the next morning. If I get an order on Friday afternoon, Saturday or Sunday it will be in Monday mornings mail.
I use Priority United States postal service mail.
I do ship outside of the US. I need to know the carving that you are interested in and your complete shipping address. I will figure what it costs to ship to your address and make the changes to the listing so that you can make the purchase.